Editorial desk, Seminyak
Contact the WellnessCore editorial team
Corrections, source suggestions and partnership questions about our supplement guide reach the right desk here. We do not sell products, so we cannot help with an order or a delivery.
Editorial replies
Working days, Monday to Friday, 9:00 AM – 6:00 PM Bali time.
Two to three days, corrections longer
Before you write
Most questions are already answered on the site
Check the format and ingredient guide for label questions such as what separates a tablet from a softgel, what a serving line on a pack actually lists, and how to read a composition panel in plain language. The comparison page covers the differences between familiar products sold in Indonesia, and the questions page covers routine timing and storage.
If your question is a correction, include the page name and the exact wording that needs changing. Naming the product and quoting the sentence speeds up the review considerably, because the first thing we do is open the retail listing and compare it with our note.
Comparing formats before you write in. The guide explains why two products with similar names can list different serving sizes and pack counts.
What to send us
Four kinds of message we read first
Corrections are the most useful message we get. You do not need an account to write in, and we do not add senders to a mailing list.
A product format that changed
If a note says a tablet when the listing now shows a softgel, or a pack size has moved from thirty to sixty, tell us the product name and what needs fixing.
Include the page name
A source we are not reading
Indonesian retail pages, marketplace assortment listings and local market coverage are welcome suggestions, particularly when a brand has changed what it stocks here.
Name the source and the page
A contribution to a note
Brand and retail teams can point us to assortment pages, pack revisions or ingredient panel updates. Informational input is what we can use in a comparison note.
Describe what you would contribute
Anything else, kept short
A short description of what you need is enough. If we are the wrong desk for it, we would rather tell you plainly than route your message somewhere it will sit unanswered.
One paragraph is fine
What we cannot help with
Where our remit stops
WellnessCore publishes comparison notes. We do not sell supplements, so we cannot check an order, confirm stock, or arrange a delivery. We do not give personal usage guidance either, and we cannot judge whether a particular product suits your situation.
Those questions belong with the leaflet inside the pack and a qualified professional who knows your circumstances. If your message is one of these, we would rather say so in the reply than let it sit in the queue.
For a purchase question, the retailer or marketplace seller you bought from holds the order record. For anything about how to take a product, follow the directions printed on the packaging.
Messages that reach the right desk
Corrections to a product note, source suggestions, contributions to a comparison, and partnership enquiries about editorial content.
Messages we pass back
Order queries, stock checks, delivery arrangements, and questions about whether a product suits you personally. We have no order system to look into, so those cannot be resolved here.
Our notes stay comparative. Where a product note needs context beyond the label, we point to the source rather than interpret it for you.
How to reach us
Email is best for corrections and anything with a page reference attached. Phone is faster during Bali working hours if your message needs an answer before the day is out. The form on this page reaches the same inbox.
Address
Jl. Sunset Road No. 88, Seminyak, Kuta, Badung, Bali, 80361
The editorial office. Visitors are welcome by appointment rather than drop-in, since the team is often out checking retail shelves.
Response times
Editorial messages are read on working days and usually answered within two to three working days. A correction that asks us to re-check a retail listing may take slightly longer, because the fix means verifying the source before the note changes. Messages sent on weekends or public holidays are picked up on the next working day.
Weekends picked up next working day
The message form
Tell us what needs fixing
The form collects the details you enter so the editorial team can reply. We do not sell contact details and we do not add senders to marketing lists. If you would rather not use the form, email and phone work exactly as well and are handled the same way.
A useful correction names the page, quotes the sentence that is wrong, and says what the current retail listing shows instead.
Replies in two to three working days
Partnerships and content enquiries
Informational, not promotional
We consider partnership enquiries that relate to editorial content: supplying retail or brand information for a note, or pointing us to assortment pages we should be reading.
We do not publish sponsored product rankings, paid placements or promotional copy, so enquiries along those lines will be declined. If your proposal is informational rather than promotional, describe what you would contribute and the editorial team will assess it.
What we accept
Retail assortment updates, brand pack revisions, ingredient panel corrections, and pointers to local market coverage worth reading.
What we decline
Paid placements, sponsored rankings, advertorial drafts and requests to reword a comparison note around a commercial angle.
Questions we get by email
Short answers before you write
These three come up most often. If your question is different, the form and the inbox are both open.
Can I ask about an order?
No. WellnessCore does not sell products, so there are no orders to check. For a purchase question, contact the retailer or marketplace seller you bought from, since they hold the order record and the delivery details.
How long does a reply usually take?
Editorial messages are answered within two to three working days. Corrections that require us to verify a retail listing may take a little longer, because the fix means checking the source before the note changes.
Do you accept sponsored content?
We consider informational partnership enquiries but do not publish sponsored rankings, paid placements or promotional copy. If your proposal is informational rather than promotional, describe what you would contribute and the team will assess it.
Still not sure where your question belongs?
Send it anyway and describe what you are looking at. If it belongs with the format guide, the comparison notes or the buying checklist, it will reach that desk from here. If it is a purchase or personal-use question, the reply will tell you plainly and point you to the right place.
WellnessCore Indonesia
An English-language editorial resource for everyday wellness supplements sold in Indonesia. We compare formats and ingredients; we do not sell anything.
Seminyak, Bali · Mon–Fri